International Shipping Policy & Information

International Shipping

We greatly appreciate your business, and are able to ship our products worldwide at the best rates available via UPS, DHL, FedEx, or Canada Post. In our experience shipping overseas has a bit higher incident rate than within North America, where in few cases packages have been rejected or held up in customs, sorting facilities, or experience unexplained delays in delivery. Although we do attempt to assist in rectifying these situations, parcels that encounter problems overseas are not the responsibility of LOTN Outfitters.

U.S. Customers   

** Shipping to the US resumed on most products (2 Dec. 2025) **

** All Customs Fees, Duty, & Taxes included in Shipping Cost (2 Dec. 2025) **

The former duty-free "de-minimis" exemption for import tax and duty on goods valued under $800 USD is no longer in effect. For our CUSMA-complaint products, our shipping agent now guarantees a fixed Customs Brokerage Fee, Duty, & Taxes, which are included in the Shipping Cost. So now there's no risk of getting hit with additional charges for US Customers, and we've resumed shipping most of our products to the US! Non-CUSMA compliant products, such as ices chisels, axes, and steel mugs, will not be shipped. 

Unfortunately we have had a couple shipments of our CUSMA-compliant products incur significant duty charges. Although we believe these charges to be erroneous, they remain under investigation with UPS and US Customs. Thus, we are not shipping toboggans or snowshoes to the US until more clarity is provided on the causes of the erroneous charges.

International Regulations Disclaimer 

As much as we would love to, there is no way for us to be aware of all local government regulations regarding importing goods into your country, province, state, municipality, etc.  It is the customer’s responsibility to verify that our products can be imported into your area before ordering.  If in doubt, please contact your local border services, or import office and describe the product you are looking to import.  We are not responsible for parcels which are confiscated/destroyed or returned due to import policies or non-delivery for other reasons outside our control. 

Tax & Duty

Please be aware that import taxes and duties are the responsibility of the customer. So please check your countries current import tax/duty policy and "de-minimis" threshold value. You can check the possible import tax and duties on Canadian-made products for your country using online tax/duty calculators, such as Simple Duty or Global Post. More detailed information on import tax and duties on  for your country is commonly available on you nations customs/border services website.

HS Code Calculators

Global Post

Canada Post